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Frequently asked questions
General
Depending on who you booked with it can vary, however generally we offer a full refund (excluding Vines Cabin) up to 7 days in advance. 50% refund between 7 & 2 days and unfortunately no refund within 48 hours, however we always do our best to try and re-sell your cabin and if we do, then no cancellation fee will apply.
As we are a small business, we try to manage this the best we can.
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