Question 1

Is the Hot Tub shared or private?

Accepted Answer

All our cabins have their own private outside hot tubs. So no having to make awkward small talk whilst you are trying to relax

Question 2

Can I bring my Dog on holiday?

Accepted Answer

YES!! All our cabins except Stargazer cabin are pet friendly. We do charge a small pet fee that you can add on during your booking.

Question 3

What can we feed the animals?

Accepted Answer

Apples and Carrots are a firm favourite for our Higland Cows, Mini Horses and Eeyore the Donkey.
We can provide Sheep, Goat and Alpaca feed for you if you would like to feed these guys

Question 4

Where can I swim?

Accepted Answer

Jarrah Glen has direct access to the river, however for those wanting a gradual entrance there is a local swimming hole on Jalbarragup Bridge.

Failing that, Barrabarup Pool is a great tourist attaction to go and cool off and jump in from the jetty

Question 5

Can I have a fire?

Accepted Answer

YES! (subject to Bushfire season)
Billabong and the Vines have indoor wood burning stoves.
Our Cedar Cabins have outdoor fire pits

Bags of firewood can be purchased from the office

Question 6

Is there anywhere close to eat out?

Accepted Answer

Nannup is our nearest town, there you can find the Nannup Hotel, Nannup Brewery and other small cafes. 
Nannup is a 15 Minute drive from your cabin

Question 7

Can I buy Bread and Eggs from you guys?

Accepted Answer

Yes you can!
You wont miss our very free range chooks roaming around.
Just mention that you would like to buy nearer to check in or click on the link below

Question 8

Can I go into the paddocks and ride the Cows?

Accepted Answer

Unfortunately, this is a NO.
For out guests safety, we ask that no one enters the paddocks. Whilst our Higland Cows are cute and friendly, they do have some BIG horns on them.

Question 9

What is there to do in the area?

Accepted Answer

Our good friends in Nannup have a great site for this: https://www.experiencenannupwa.com.au/

Question 10

What is your cancellation policy

Accepted Answer

Depending on who you booked with it can vary, however generally we offer a full refund (excluding Vines Cabin) up to 7 days in advance. 50% refund between 7 & 2 days and unfortunately no refund within 48 hours, however we always do our best to try and re-sell your cabin and if we do, then no cancellation fee will apply.

As we are a small business, we try to manage this the best we can.

Frequently asked questions